Privacy Policy
We're committed to protecting your privacy and being transparent about how we handle your personal information. This policy explains our practices in clear, simple terms.
What This Policy Covers
This Privacy Policy applies to information we collect when you visit our website, contact us, or use our services. It covers both personal information you provide directly and information we collect automatically.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, and company details when you reach out to us
- Service Inquiries: Information about your needs, challenges, and requirements when requesting our services
- Communication Records: Content of emails, calls, and messages you send to us
Information We Collect Automatically
- Usage Data: Pages visited, time spent on site, and navigation patterns
- Technical Information: IP address, browser type, device information, and referring websites
- Analytics Data: Aggregated website performance and visitor statistics
How We Use Your Information
Service Delivery
To provide, improve, and customize our engineering consultancy services
Communication
To respond to inquiries, provide updates, and maintain our professional relationship
Website Improvement
To analyze site usage and enhance user experience and functionality
Legal Compliance
To meet legal obligations and protect our legitimate business interests
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience and understand how our website is used. These include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand visitor behavior (Google Analytics)
- Performance Cookies: Allow us to optimize website speed and reliability
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service Providers: Trusted third parties who help us operate our website and business (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Access controls and employee training
- Secure data storage and backup procedures
Your Rights
You have the right to:
Access
Request a copy of the personal information we hold about you
Correction
Ask us to correct any inaccurate or incomplete information
Deletion
Request deletion of your personal information in certain circumstances
Portability
Receive your data in a structured, machine-readable format
Objection
Object to processing of your personal information for certain purposes
Restriction
Request restriction of processing in specific situations
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for 7 years after our last interaction, unless you request earlier deletion.